Like all great companies, we strive to hire the best and we value integrity, excellence, respect, inclusivity, and collaboration.
What is special about us, though, is how much we:
share information openly, broadly, and deliberately
are candid with each other
keep only our highly effective people
Our core philosophy is people over process. More specifically, we have great people working together as a dream team. With this approach, we are a more flexible, fun, stimulating, creative, collaborative and successful organization.
Real Values
Many companies have value statements, but often these written values are vague and ignored. The real values of a firm are shown by who gets rewarded or let go. Below are our real values, the specific behaviors and skills we care about most. The more these values sound like you, and describe people you want to work with, the more likely you will thrive.
Judgment
- You make wise decisions despite ambiguity
- You identify root causes, and get beyond treating symptoms
- You think strategically, and can articulate what you are, and are not, trying to do
- You are good at using data to inform your intuition
- You make decisions based on the long term, not near term
Communication
- You are concise and articulate in speech and writing
- You listen well and seek to understand before reacting
- You maintain calm poise in stressful situations to draw out the clearest thinking
- You adapt your communication style to work well with people
- You provide candid, helpful, timely feedback to colleagues
Curiosity
- You learn rapidly and eagerly
- You contribute effectively outside of your specialty
- You make connections that others miss
- You seek to understand our users
- You seek alternate perspectives
Passion
- You inspire others with your thirst for excellence
- You care intensely about our user success
- You are tenacious and optimistic
- You are quietly confident and openly humble
Selflessness
- You seek what is best for company rather than what is best for yourself or your group
- You are open-minded in search of the best ideas
- You make time to help colleagues
- You share information openly and proactively
Innovation
- You create new ideas that prove useful
- You re-conceptualize issues to discover solutions to hard problems
- You challenge prevailing assumptions, and suggest better approaches
- You keep us nimble by minimizing complexity and finding time to simplify
- You thrive on change
Integrity
- You are known for candor, authenticity, transparency, and being non-political
- You only say things about fellow employees that you say to their face
- You admit mistakes freely and openly
- You treat people with respect independent of their status or disagreement with you
Impact
- You accomplish amazing amounts of important work
- You demonstrate consistently strong performance so colleagues can rely upon you
- You make your colleagues better
- You focus on results over process